policies

PRIVACY POLICY

This Privacy Policy is part of our Terms and Conditions. By using this site or making a purchase, you are bound to comply with this policy and terms of service.

PERSONAL INFORMATION

When entering your personal information, we will collect and store it. We may use cookies, web beacons, and other tools. We may also collect information such as, but not limited to: your geolocation, meta data, operating system, access times, and browser type. We use this data to (a) secure your account (b) identify you as a system user (c) provide you with services and products (d) communicate with you (e) protect you from unauthorized activity (f) enhance and improve your customer experience with our site and products. If you would like to correct or delete any personal information (other than information automatically generated by the use of the site), please contact us.

CHILDREN PROHIBITED

You must be over the age of eighteen (18) to use this site. If you learn that any personal information of a child has been entered into this site, please contact us immediately and that information will be deleted.

EMAIL MARKETING

By providing your email address you are giving Reed’s Remedies permission to email you. You will have the ability to unsubscribe to these emails by clicking on the “unsubscribe” button on the bottom of the email.

THIRD PARTIES

We do not share your personal information with third parties without your consent other than with the following:

  • Third Party Service Providers. With third parties who work on our behalf, provided that such third parties provide at least the same level of privacy protection as required by this Privacy Policy;
  • Lawful Requests. To comply with laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you at the address you have given us if we have received a lawful request for your information);
  • Protection of Rights and Property. To protect the rights and property of Reed’s Remedies, our agents, customers and others including to enforce our agreements, policies and terms included in this Privacy Policy or our Terms of Service;
  • Emergency. In an emergency, including to protect the personal safety of any person; and
  • Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset.

If another company acquires our company, business or assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.

QUALITY GUARANTEE POLICY

Please note that we do not offer a money back guarantee, our products affect everyone differently. We do however, stand by our quality 100%. If you feel that your product has a quality issue send it back to us for a refund or replacement, within 30 days of purchase. Include a copy of your receipt and mail to: Reed’s Remedies 30721 Russell Ranch Rd. Ste 140 Westlake Village, CA 91362 Please send us an email with your tracking number so we can keep an eye out for the package.

SHIPPING POLICIES

Reed’s Remedies ships to all 50 United States. We use USPS and you can expect to receive your delivery within 10 business days. (Hawaiian & Alaskan residents, you may experience slightly longer delivery timelines). We currently do not provide expedited shipping nor do we ship to APO/FPO/DPO addresses. We will provide you with a USPS tracking number for your order, via email. If you discover a typo in your shipping address, please contact us at info@reedsremedies.com so we can fix that for you. If your package has already shipped, you will need to contact USPS Package Intercept and request a change of address. If the package shows delivered to your address but is missing you must report the loss to USPS. We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by the customer.

POLICY CHANGES

We reserve the right to modify these policies at anytime. We encourage you to review frequently as changes and clarifications will take effect immediately upon posting to the site.

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