FAQ
General
What is CBD?
Cannabidiol (CBD) is one of the most abundant compounds found in the hemp plant. CBD oil is non-intoxicating, has no known adverse side effects, and is virtually impossible to lethally overdose.
Hemp-derived medicine has been traditionally used across many cultures for centuries. For years, CBD had been neglected while recreational and medical users and scientists focused on the mind-altering chemical, THC. Today, scientists around the world are studying all of the hundreds of therapeutic chemical compounds naturally found in hemp.
How does CBD work?
The Endocannabinoid System (ECS) is a collection of cell receptors within a mammal's body. Scientists discovered this system in the 1990s. Phytoannabinoids work with the mammalian Endocannabinoid System (ECS), which is a vast receptor system that helps support homeostasis and health. This receptor system exists in the immune system, the central nervous system, and within many organs. The ECS accepts our bodies' own endocannabinoids as well as the phytocannabinoids found in hemp.
The ECS is designed to support cells and healthy immune system function, despite fluctuations in our external environment. A human's endocannabinoid system affects many regions of the body, including functions of the immune system, the central nervous system (including the brain), organs, connective tissue, and glands. The ECS supports various biological tasks, including energy & balance, immune function, memory, metabolism, sleep, and the function of the autonomic nervous system.
A phytocannabinoid is a compound that fits into a phytocannabinoid receptor. Hemp produces over 80 different cannabinoids that work to support the endocannabinoid system.
Reed’s Remedies products include a range of beneficial compounds found in hemp, including phytocannabinoids and other phyto-compounds (such as terpenes and flavonoids) that work to support your health. To support our bodies endocannabinoids, Reed's Remedies natural phyto-cannabinoids can be introduced to support the ECS's major receptors, CB1 and CB2. This helps to maintain proper balance, allowing for immune system support.
What are Cannabinoids?
They are chemical compounds secreted by the hemp plant (and all cannabis plants), which include CBD, THC, CBN, GBG, and over 80 others. These molecules work their medicinal magic by imitating compounds our bodies naturally produce, called endocannabinoids, which activate to maintain internal stability and health. To put a complex system simply, they mediate communication between cells, and when there is a deficiency or problem with our endocannabinoid system, unpleasant symptoms and physical complications occur.
What is full spectrum, broad or wide spectrum, and isolate?
Reed’s Remedies contain the “full spectrum” cannabinoids. This means CBD, THC, and all other naturally occurring cannabinoids are left in our final formulas. In a 2015 study, researchers found, in comparison to CBD isolate, full spectrum CBD offers higher levels of relief. We believe that our customers should have access to whole plant medicine rather than an isolate, which is just the singular extracted compound. Broad or wide spectrum is hemp extract that preserves the naturally-occurring cannabinoids except for THC, which is removed during processing. CBD isolate is an extract that is processed so far that it removes all of the naturally occurring chemical compound and leaves behind just the CBD powder.
Where does Reed’s Remedies source their hemp from?
We have created a meaningful relationship with our Colorado farmers to ensure you’re getting the best quality remedies possible while being kind to our planet. Our organically sun-grown hemp is never treated with chemicals or pesticides and is watered using drip irrigation, saving this precious resource. Our farm partner is one of just 13 in the country to earn the U.S. Hemp Authority seal of approval, the organization which sets the standard for quality and safety in the industry.
Why are Reed’s Remedies steam distilled vs. the common extraction method?
We use a proprietary method of distillation that condenses the desired plant compounds and removes all of the plant waste, leaving a 99% pure concentrate. We do this at the lowest possible temperature to protect the compounds while also activating them for immediate use in the body. This advanced technology provides the most potent, clean, and pure concentrate possible. The end result has a mild-flavored and golden profile.
The extraction method uses solvents to pull compounds out of the plant material. Examples of solvents are: butane, alcohol, glycerin, and oil. A great deal of plant waste is left behind resulting in a green color and stronger flavor. This product will be less potent meaning more needs to be consumed to get the same effect. There is also the likelihood of solvents remaining in the final product for consumption.
What ingredients are found in Reed’s Remedies oral sprays?
Steam distilled hemp oil, terpenes (compounds naturally occuring in hemp), and MCT oil (medium-chain triglycerides) from coconuts. MCT is used as a healthy carrier oil that helps the body absorb and digest the hemp oil. There are no flavorings, sweeteners, or preservatives. They are naturally vegan, gluten free, and sugar free.
What is the difference between your oral spray formulas?
All of our formulas have the same distilled hemp oil in a MCT (medium-chain triglyceride from coconut) base. The difference is in their unique terpene profile. Each formula has an average of 30 terpenes in a unique formula to achieve a specific desired effect. The terpenes are naturally occurring plant compounds found in hemp in which we scientifically formulated to provide you with a precise and consistent outcome every time you use them.
Are Reed’s Remedies third-party lab tested?
Our products are third-party lab tested three times from the farm to finished product to ensure quality and safety. Every batch of organically sun-grown hemp is tested for potency, toxins from bacteria and fungus, pesticides, and heavy metals. Batch numbers and QR codes are found on each one of our products which will link to the full report. You may also find them here:
Is CBD oil intoxicating?
CBD oil is non-intoxicating and will not make you feel stoned or high.
Will I fail a drug test?
As with all CBD products, there is a chance that consumption could trigger a positive drug test. Our full spectrum products contain legal limits of less than 0.3% THC. However, we are unable to legally state whether or not you will pass a drug test after using our products. Please consult your doctor and/or employer if this is a concern.
Can I fly with my Reed’s Remedies?
The TSA will allow our products in airplanes and on flights because they contain less than 0.3% THC. It is recommended that you check country and state laws before traveling.
Do you test on animals?
No, never!
Can I sell Reed’s Remedies in my store or on my website?
Your purchase through our website is for personal use only. By using our website, you agree to not resell or distribute such products for any commercial purposes. If we have reason to believe that your order is not for your personal use, we have the right to reject or cancel your order.
If you are interested in becoming a Reed’s Remedies retail partner, please email us at info@reedsremedies.com.
What is your contact information?
info@reedsremedies.com
Reed's Remedies
30721 Russell Ranch Rd Ste 140
Westlake Village, CA 91362
805-341-5987
What does your LegitScript certification mean?
Legitscript is a leading third-party certification expert in complex healthcare sectors. They have certified that Reed's Remedies products are derived from legally cultivated hemp and are in compliance with USDA, FDA, FTC, and DEA regulations, as well as state specific laws.
How Do I Use Reed’s Remedies?
How do I take the oral sprays?
1. Shake the bottle
2. Open cap
3. Spray desired amount in the mouth
4. Hold 30 seconds before swallowing
They are best absorbed in the mouth, alone. However, you can also add them to your beverage or food.
What is the recommended dosing?
Dosage will vary for each individual. Start with a low dose and work your way up, as needed. Best used in small doses, several times per day versus one large dose one time per day. Daily use is recommended for best results. We suggest journaling to document and track progress. Increase your dose until the desired effect is achieved.
Please contact your medical professional if you have specific health related questions as we could not responsibly answer them. Always consult with your doctor before starting any new supplements, especially if you have health conditions or are taking prescription medication.
What do the oral sprays taste like?
They are naturally smooth in flavor without any sweeteners or flavorings. Some describe them using words such as herbal, fruity, woody, floral, citrus. All of the formulas will taste different from each other due to their individual terpene profile. The sprays are best absorbed in the mouth, on their own. However, they can be added to your beverage or food as well.
Can I take more than one of your products at a time?
The simple answer is: Yes. An example of this would be using the Focus formula during the day and the Sleep formula at night.
How long will a 15ml bottle last?
It depends on personal dosage and usage.There are approx. 75 servings per bottle. Serving size = 1 spray
How should I store Reed’s Remedies?
Our products do not need to be refrigerated, but can be without impacting them. We recommend storing upright and anywhere that the bottle/jar is not exposed to excess heat, humidity, or light. If your balm is exposed to heat and melts, simply place it in the refrigerator until it solidifies.
Orders
How can I update my order?
We do our best to ship all orders within 2 business days. Changes and/or updates to orders need to be submitted before the order is shipped. Please email us at info@reedsremedies.com as soon as possible. We’ll do our best to process your request.
How can I check the status of my order?
When your order ships, we’ll send you a tracking number so you can keep an eye on delivery.
What is the best way to place a larger order? You will also receive an email once it is delivered.
What forms of payment do you accept?
We accept Visa, Mastercard, AMEX, & JCB credit cards and debit cards. Your transaction will be securely processed by Square.
When will I be charged?
Your credit card will be charged as soon as your order is accepted and processed.
Shipping
Where do you ship?
All 50 United States.
What are the shipping options?
First class USPS 3-5 business days within the United States.
When will my order ship?
All orders ship within 2-3 business days. As soon as the order ships, you’ll receive a shipment notification email with a tracking number.
Please note: Saturday and Sunday are not business days. The 2-3 day projected ship time will start on the following Monday. We ship all orders via USPS.
Need help tracking your package?
Email us at info@reedsrmedies.com including your order number and tracking number if possible.
After a package has been marked as DELIVERED and the package can not be located, we require a 24-36 hour wait time to ensure USPS will not make another attempt for delivery.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please attempt to intercept the package with USPS by visiting www.USPS.com and email info@reedsremedies.com as soon as possible.
Once an order is placed, please review the order confirmation and email within 1 hour for any updates.
What if my order is marked delivered but is nowhere to be found?
After a package has been marked as DELIVERED and the package can not be located, we require a 24-36 hour wait time to ensure USPS will not make another attempt for delivery.
If your order has been marked as DELIVERED by USPS and is nowhere to be found, please email info@reedsremedies.com as soon as possible.
Returns/Exchanges
What is your return policy?
If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days of order. Please email info@reedsremedies.com
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a copy of our return authorization form.
A partial refund may be issued if the item is not in its original condition, is opened and/or used, is damaged or missing parts for reasons not due to our error. Any item that is returned past 30 days may qualify for a partial refund.
We do not offer refunds on sale or promotional items.
What should I do if I received the wrong product?
If your order is incorrect, please contact us immediately at info@reedsremedies.com and we will make it right for you.
Press
Who should I contact about press inquiries?
Please visit our Press page and email us at press@reedsremedies.com